FAQ

Notice

Your floral arrangement will be made and dispatched typically within 2 days from your order, as all of our arrangements are not pre-made, but made to an order to maximise flowers' long-lasting beauty. If your order is urgent or if you would like to customise your arrangement, please contact us for our assistance. 

Delivery

We currently offer free delivery around NSW when the total order amount is more than $200. If less than $200, flat rate of $15.00 will apply. For non-NSW area deliveries, we charge a flat rate of $24.00.

Your flowers will arrive within 1 to 3 days after the dispatch, depending on your region. Please feel free to let us know if you have any special delivery instructions for us to assist in smooth delivery. 

Please note that the delivery fee will be added at the end of your check out. 

If recipient is not at home, our Delivery team will contact the recipient first and if she/he is not contactable, and if it is okay for us to do so, we will leave flowers in a safe place at the recipient's property for them to receive once they arrive. 

Roses and Petal Box

Little Introduction of our Long lasting roses

All of our roses are from Colombia. They are carefully handpicked at their best blooms and specially treated to maintain their freshness and soft touch for years. Our roses are preserved in a non-toxic way, and therefore do not represent any risks for our health or for the environment. Lastly, all of our roses go through an internal three-step quality check to ensure that your arrangement is made of only the best roses. 

How to take care of your flowers

Please refer to our flower caring tips for more information.

Any further questions? Collaboration enquiries? 

Please send your enquiries to here. Our friendly staff will be happy to assist with your queries.